PRIVACY POLICY

At Freya's Funny Feeling we are committed to the highest privacy standards. This section provides detailed information on when and why we collect your personal information and how we use it. All information is stored securely, collected lawfully and in accordance with the GDPR regulations which came into force on 25th May 2018. We will only collect data that is necessary for us to process your order and deliver the best possible service.

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Controller

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Freya's Funny Feeling is the controller and responsible for your personal data (collectively referred to as “we”, “us” or “our” in this privacy policy).

 

Collection of personal information and how we use it

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Freya's Funny Feeling processes the following personal information when you place an order with us:

• Your name

• Email address

• Address

• Phone number

• Recipient’s name (if provided)

• Recipient’s address (if provided)

• Recipient’s phone (if provided)​

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This information is gathered for processing and delivering your order.

In addition, we may collect your IP address and use Cookies unless you configure your web browser not to accept them.

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Freya's Funny Feeling does not store or process any credit card details. All transactions are processed by a payment gateway, Paypal or Stripe. Your personal information is passed to Paypal or Stripe at the payment stage in order to verify your card payment details. The Freya's Funny Feeling website uses Secure Sockets Layer (SSL) encryption for the transfer of information between all pages.

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Your consent to process personal data

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We require your personal information to process any orders that you make by using our website. If we don’t collect this data during checkout, we are unable to fulfil your order and comply with our legal obligations.

We rely on your consent for direct marketing communications when you create an account with us/ However if at any point you do not want us to contact you via email any longer then you can use the “Unsubscribe” link included in every mailing to permanently remove yourself from the mailing list.

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Do we share your personal information with other organisations?

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We do not sell or rent personal data to other organisations for any reason. We will never share your personal data with any third parties for marketing purposes.

We will only share your personal data if required by law.

Third-party service providers, such as payment gateways, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Our store uses Google Analytics to help us learn anonymously about who visits our site and what pages are being looked at.

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How long do we keep your personal data ?

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We retain your information for as long as reasonably necessary to provide our products and services and to maintain records to satisfy tax and other legal requirements. Your personal data will therefore be kept securely or deleted upon request.

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Cookies

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This site uses Cookies. A Cookie is a small file that can be stored on your computer’s hard drive. This is standard practice for all websites and Cookies do not contain any personal information about you. You may delete and block all Cookies from this site, however some parts of the site will not work. To find out more about Cookies and how to delete them, visit ico.org.uk

Some Cookies on this site are essential to the online ordering process and you will not be able to place an order without them. Other Cookies are used to collect information about browsing and buying behaviour to improve our site quality and the online shopping experience for our customers. These cookies cannot identify individuals and collect information anonymously.

By using and browsing the Freya's Funny Feeling website, you confirm that you have read, understood and agree to this privacy policy in its entirety. If you do not consent, you must disable Cookies or refrain from using the site.